Pricing

Fixed monthly price. Every call answered.

Every plan includes monthly call minutes and SMS, and every overage rate is printed below. Start with 14 days free on Starter, Growth or Scale, and cancel any time.

No setup fee·No contract·Cancel any time·Prices in USD
Starter
Replaces your answering service.
$89/month USD
300 min · 500 SMS included
Start 14-day free trial
Then $89/mo. Cancel any time.
Best for: Owner-operators and one-truck shops taking roughly 60–100 calls a month, who are happy to run it themselves from the dashboard.
  • 1 AI receptionist, answering 24/7
  • 300 inbound call minutes included
  • 500 SMS included — confirmations, reminders, follow-ups and AI replies share one pool
  • 1 phone number, 1 team seat
  • 1 calendar integration
  • 1 custom voice clone — your agent answers in your own voice
  • Appointment booking with the full reminder loop: 24h SMS, T-22h auto-call and 1h reminder call
  • A text to every caller when the call ends
  • Lead recovery text with two open slots about 10 minutes after an interested caller hangs up without booking
  • 3-touch nurture sequence for leads that do not book
  • AI replies when customers text back
  • 10 knowledge base articles
  • Live call dashboard, recordings and transcripts
  • 30-day analytics retention
  • Founder-led onboarding call
Recommended
Growth
Replaces an answering service and your follow-up VA.
$249/month USD
750 min · 1,500 SMS included
Start 14-day free trial
Then $249/mo. Cancel any time.
Best for: Established shops with 2–6 trucks and a real follow-up problem, running it themselves from the dashboard.
  • Everything in Starter, plus:
  • 3 AI receptionists with 5 custom voice clones
  • 750 inbound call minutes included
  • 1,500 SMS included
  • 2 phone numbers, 3 team seats
  • Warm transfer to your team on live calls
  • 5-touch nurture sequence
  • 3 Client Showcase pages — hosted pages with your project photos, video and case studies
  • 2 CRM integrations (HubSpot, Pipedrive, Zoho, GoHighLevel)
  • 2 calendar integrations
  • API access
  • 50 knowledge base articles
  • 90-day analytics retention
  • Monthly check-in call
Scale
The most capacity and integrations, still self-serve.
$499/month USD
1,500 min · 4,000 SMS included
Start 14-day free trial
Then $499/mo. Cancel any time.
Best for: Multi-location and franchise operations, and busy shops that need unlimited receptionists, numbers and seats, running it themselves from the dashboard.
  • Everything in Growth, plus:
  • Unlimited AI receptionists and unlimited voice clones
  • 1,500 inbound call minutes included
  • 4,000 SMS included
  • Unlimited phone numbers and team seats
  • Unlimited Client Showcase pages
  • 5 CRM integrations
  • 3 calendar integrations
  • Unlimited knowledge base
  • 365-day analytics retention
  • Priority support with a 24–48 hour response target
  • Quarterly business review
Human assistant
Managed
Your AI receptionist, plus a real person behind it.
$999/month USD
3,000 min · 8,000 SMS included
Apply by email
By application. No trial; billed from day one.
Best for: Shops with emergency dispatch or several locations that want a named person behind the AI during business hours, tuning it every week.
  • Everything in Scale, plus:
  • A named human assistant assigned to your account
  • Live during your business hours: picks up warm transfers and flagged hot calls when the AI hands off
  • Weekly call review with knowledge-base and script tuning
  • Shared Slack or WhatsApp channel with your assistant and the founder
  • 3,000 inbound call minutes included
  • 8,000 SMS included
  • Unlimited CRM and calendar integrations
  • Priority support with a same-business-day response target
  • Apply by email; no free trial, billed from day one
If you go over

Nothing gets shut off. You just pay for what you used.

Your phone keeps getting answered no matter what your usage does. Extra usage is billed at the rate for your plan as one charge in the last two days of each billing period — never as a surprise mid-month charge.

PlanMonthlyIncluded minutesExtra minuteIncluded SMSExtra SMS
Starter$89300$0.35500$0.03
Growth$249750$0.301,500$0.03
Scale$4991,500$0.254,000$0.03
Managed$9993,000$0.208,000$0.03

Minutes are rounded up to the whole minute per call. SMS counts carrier message segments, sent and received, across every message type. All prices in USD, exclusive of tax.

Included on every plan

Your phone can answer in your own voice.

Record a short sample and we build a voice clone for your receptionist. Your regulars hear you pick up at 2 AM on a Sunday. Prefer not to? Choose any voice from our professional library and preview it before you commit — both options are included at no extra cost.

✓Starter — 1 voice clone
✓Growth — 5 voice clones
✓Scale and Managed — unlimited voice clones
✓Or pick from the library on any plan

You must own the voice or have the speaker’s written consent. Cloning someone else’s voice without it breaches our Terms of Service.

Included on every plan

The core receptionist is the same on every plan.

Every forwarded call picked up on the first ring — nights, weekends and holidays
Calls that arrive at the same time are answered in parallel, with no busy signal
Voice cloning — answer in your own voice, from a short sample (or pick a library voice)
Automatic lead qualification and scoring
Call recordings, transcripts and summaries
Appointment reminders: 24h SMS, T-22h auto-call and 1h reminder call
Two-party consent prompt and PII redaction controls
Do-not-contact list and compliance settings
Keep your existing phone number — you just forward it
A guided onboarding call — we set your agent up with you on the call
No setup fee, no contract, cancel any time
What changes between the plans. Starter, Growth and Scale are self-serve: you make changes yourself in the dashboard, a few clicks each, and we walk you through it on your onboarding call. Growth adds warm transfer, CRM integrations, API access, Client Showcase pages and 5-touch nurture. Scale adds unlimited receptionists, numbers, seats and voice clones, more integrations and priority support; it still has monthly minute and SMS allowances. Managed adds a named human assistant who picks up warm transfers and flagged hot calls during your business hours and reviews your calls every week. It is by application, with no trial.
Exactly how the free trial works

The trial covers the subscription fee. Usage beyond the plan allowance during a trial is billed at the overage rates above at the end of the trial. Managed has no trial. Full terms in the Terms of Service and Refund & Cancellation Policy.

Pricing questions

The things people actually ask before buying.

Is a credit card required for the free trial?
Not to request it. The form on the home page asks for your name, business and how to reach you, and no card. You add a payment method at the end of your setup call, when your receptionist goes live on a real phone number, and that is when your 14 days start. No subscription fee is charged during the trial; the first one is on day 15. Cancelling during the trial means you are never charged a subscription fee. Usage beyond your plan’s allowance during the trial is billed at your overage rate at the end of the trial.
What counts as a minute?
Connected inbound call time, rounded up to the nearest whole minute at the end of each call. Ringing time and calls that never connect do not count.
What counts as an SMS?
Every text segment sent or received on your behalf draws from one shared pool: appointment confirmations, reminders, post-call texts, lead recovery texts, nurture messages and the AI replies when a customer texts back. A long message that carriers split into multiple segments counts as more than one.
What happens if I go over my included usage?
Nothing stops working — we never cut your phone off mid-month. Extra usage is billed at your plan rate as one charge, with its own invoice, in the last two days of the billing period. Totals under $1 are waived. Your usage is visible in the dashboard at all times.
Do unused minutes roll over?
No. Allowances reset at the start of each billing period. If you are consistently under your allowance, move down a plan; if you are consistently over, moving up is almost always cheaper than paying overage. We will tell you which, honestly, if you ask.
Is there a setup fee or a contract?
No setup fee, no minimum term, no cancellation fee. Onboarding — including building your knowledge base and connecting your calendar — is included on every plan. You are on a month-to-month subscription and you can cancel in two clicks.
Who am I actually buying from, and how is tax handled?
Subscriptions are sold by Dodo Payments, our Merchant of Record. Dodo Paymentscharges your card, issues your invoice, and collects and remits any sales tax, VAT or GST required in your location. Tax is shown before you confirm, and every invoice is available in Settings → Billing in your dashboard.
How do I get the Managed plan?
Email us at hello@receptionists.io with your company name, how many calls you take, your business hours and what you want the assistant to handle. We reply with a short call; once your application is approved we send you a checkout link. Managed is $999/month, has no free trial and is billed from day one.
Can I change plans later?
Any time. Email us and we make the change. Upgrades take effect as soon as we switch you, with a prorated charge for the rest of the period. Downgrades take effect at your next renewal, so you keep what you paid for. Details are in the Refund & Cancellation Policy.
What if it does not work out?
Cancel in the dashboard or email us — no retention call, no fee. You keep every appointment and every lead it captured. And if you paid for a first month and change your mind within 7 days, we refund it as a courtesy.

Your phone rings at 2 AM tonight either way.

The only question is whether anyone answers it. Try it free for 14 days and see for yourself.

Start your free trial
14 days free · cancel any time · no setup fee